Read Subpostmaster Ltd – Letter of Engagement – Terms and Conditions

Subpostmaster Ltd (SPL) are pleased to offer our services to your business organization.
Please carefully read this document which outlines the terms and conditions of our engagement. If agreeable, please complete the section below and we will then issue payment instruction and start supporting you through the process.

Service & Scope:
Post Office Franchise Application Support
Post Office Application Guidance
Post Office Branch Specific Information
Supporting Document Check & Collate to PO format.
Consent Documentation Guidance
ID. Documentation Guidance
Personal Income & Expenditure Review
Staff rota review
Staff Cost and Analysis
Purchase, Lease, Loan and CV Templates
Finance Funding Guidance
Construct 3-year Business Plan
Liaise with Post Office as required
Upload documents and information to Post Office Ltd
Telephone Helpline via Call-back facility

Duration:
SPL will work diligently to meet client requirements and provide timely deliverables. Post Office Limited allow a maximum of twenty-eight days for an application to be fully completed and submitted. The service SPL provide will be available for up-to ninety days from receipt of payment.

Responsibilities:
Client responsibilities include providing accurate information, timely responses, and access to relevant documents. SPL rely on client cooperation to ensure the success of this engagement.

Confidentiality:
SPL services are not affiliated or associated with Post Office Limited, nor any other company or industry Federation. SPL are totally independent, confidential and impartial where clients’ interests are uppermost. All information shared during the engagement will remain confidential. SPL adhere to data protection laws and maintain strict confidentiality and require clients to do likewise and not share or disclose any documents, forms or guidance provided by SPL without consent.

Conduct:
SPL will conduct its service in a professional, business-like manner. Clients are required to conduct themselves in a professional manner and provide honest information and authentic documentation to SPL. If a client knowingly fails to comply, SPL reserve the right to terminate an engagement with immediate effect.

Fees and Payment Terms:
SPL fees for the agreed-upon service are payment in advance of work commencement. Upon placing an order, work commences immediately and therefore, refunds or exchanges are not available and there is no cooling-off period for this Business-to-Business Service Contract.

Termination:
Either party may terminate this engagement by providing written notice. Upon termination, any sensitive information or documents received, will first be archived and then securely deleted from our systems.

Governing Law:
This engagement is governed by the laws of England and Wales.

If you have any questions or need further clarification, please do not hesitate to make contact.
email: support@subpostmaster.com
Message on WhatsApp.
Tel: 02921 051111

Please complete & submit the section below and then make payment

We can then start supporting you through the application process.